Toro 1800 18-Inch 12 Amp Electric Curve Snow Thrower #38025 Right now

It worked well, for about 20 minutes, then stopped throwing snow, although the motor still ran. I was operating it on a newly paved, smooth driveway, with less than 3" of snow. I also had trouble keeping it plugged in, even though I was using a brand new cord.
When I called Toro, I was informed that they would only cover the product if it was their manufacturing defect & not a "maintenance issue", as determined by the repair center. According to them, just because it broke the first time it was used didn't mean it was their fault or their responsiility. (It wasn't a slipped belt.) I bought Toro in part because I mistakenly thought they were a solid brand which stood by their products.Get more detail about Toro 1800 18-Inch 12 Amp Electric Curve Snow Thrower #38025.