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Overall this is a great tool that gets the job done. It takes quite a lot of snow to make it strain. I've used it once so far on some slushy snow that was about 6 inches deep. This stuff was really soggy so it was really heavy and dense. This thing cleared it out no problem. I'm glad I got it before this nasty snow because trying to shovel this stuff would have killed me. I mean, one scoop of this snow weighed probably 15 pounds, enough to make the shovel warp.
The worst part about this product is putting the handle together. The handle is two separate pieces that have to be screwed together. But the 2 pieces are still attached by the internal wire that carries the power from the switch to the motor. It's inside the tubes and so when you try to attach the handle the wire has about 2 inches of slack that you have to find a way to squish inside the tube before the top part of the handle can attach to the bottom part. It should have just slid together like it says in the instructions but no matter how hard I tried, the only way to get the handle to slide down and attach to the base without the wire getting in the way was to squish the wire into the tube. That's not a good design. Maybe mine was defective. Don't know.
The other problem is this so called "lock" that prevents "unauthorized" users from plugging the extension cord into it. This thing is a joke. You turn the key and a little plastic lever comes out and goes between the two contacts that plug into the extension cord. I tried it to see how it works. After I locked it and took the key out, I tried to pry the little lever with my finger to see how strong it was. As soon as I touched the stupid thing, it came loose so that any "unauthorized" user could use it. What a joke. This thing is a gimmick. Get more detail about Toro 1800 18-Inch 12 Amp Electric Curve Snow Thrower #38025.
